We offer a full, money-back guarantee on any purchase by following our
If the item is not as described, please contact us within 5 days of receipt of
goods and providing the item is returned to us by mail under your insurance
in the same condition as it was sent to you, we will refund in full the purchase
We accept most major credit cards including VISA, MASTERCARD and
AMERICAN EXPRESS. We also accept PayPal and PERSONAL CHEQUES
cleared by Bank prior to shipping) made payable to Louis Wine Ltd. For PayPal and DIRECT
CREDIT TRANSFER, please contact us
for banking information.
Our prices are in US dollars. For conversion to other currencies, please see our
currency converter. Because
we are located in Canada any credit card
payments will be converted by your credit card company to your local currency at their rate prevailing at the time of purchase.
WHEN YOU WISH TO PURCHASE AN ITEM
Please contact us to ensure the item is still available. Quote the stock item,
number and title of the item with the $ price. Please provide your name,
address, phone and fax numbers, email address and if applicable, credit card
details, (card type, number, expiration date and name on card)
We offer several methods of shipping including standard courier, next day
courier (where possible) and registered post. Insurance is also provided.
contact us for a shipping quotation on each item.
We do not charge for
packaging. We will provide full documentation on all invoices including
certificates of Antiquity and Origin if required.